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Tipmaster
 
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About Us Tipmaster Ltd is completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us sales@tipmaster.co.uk

Company Name: Tipmaster Ltd
Place of Registration: London, UK
Registered Address: Rigg Approach Lea Bridge Road Leyton London E10 7QN United Kingdom
Registration No: 902520
Phone: 020 8539 0611
Fax: 020 8539 9462
Email: sales@tipmaster.co.uk
VAT Reg. No: 248 1881 39
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept the credit/debit cards pictured.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We will endeavour to dispatch any stock part on TNT, or on a similar next working day service, if the order was placed before mid-day.
Delivery Schedule All Non stock items may take up to 3 working days for delivery. Specialist manufactured parts may take up to 10 working days for delivery.
Back Orders If your item is not in stock, you will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK, standard applicable VAT is added.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All Tipmaster products are guaranteed for 12 months.
Reaching Us If you need to reach us, please email us sales@tipmaster.co.uk, alternatively, you can call on 02085390611 (International +44 02085390611) or fax us on 02085399462 or write to us at Rigg Approach Lea Bridge Road Leyton London E10 7QN United Kingdom
Privacy Policy Tipmaster Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Our Contact details:
Company Name: Tipmaster Ltd
Place of Registration: London, UK
Registered Address: Rigg Approach Lea Bridge Road Leyton London E10 7QN United Kingdom
Registration No: 902520
Phone: 020 8539 0611
Fax: 020 8539 9462
Email: sales@tipmaster.co.uk
VAT Reg. No: 248 1881 39

The terms and conditions set out in this "Returns Policy" apply to all goods purchased from Tipmaster Ltd, Online spares in the UK, whether you buy through our website at www.tipmaster.co.uk, over the phone or otherwise.

Together with the Terms of Sale this Returns Policy forms part of a legally binding contract between us and you which you accept whenever you buy goods from Tipmaster Ltd Online All of the terms and conditions in the Terms of Sale will apply equally to this Returns Policy, including any defined terms. In the event of a conflict between the Terms of Sale and this Returns Policy, the Terms of Sale will apply.

Your right to cancel made to order goods
Goods that are ordered to your specification, for example made to order tailboards/sideboards, cannot be cancelled or returned once the order is accepted. In this case, after we have accepted your order, you will have entered into a binding contract to buy the goods, and because the goods are being made to your specification you will not be able to cancel that contract.

Your right to cancel "off the shelf" goods
where you place an order through Tipmaster Ltd Online spares for standard stock products which are not made to your specification, you can cancel your order at any time before the goods are delivered to you.

Following receipt of the goods, you can cancel your contract by notifying us (as set out below) within seven (7) days of the date on which the goods were delivered. This means that if you change your mind about the goods or for any other reason you decide you do not want to keep the goods; you can notify us of your decision to cancel the contract, and then return the goods to us for a refund. If your order comprises more than one item you can cancel and return any of the items individually or in combination.

Nothing within this Returns Policy or the Terms of Sale affects your rights under law, and in particular you will always be entitled to return goods to us for a full refund if they were misdescribed, or are not of satisfactory quality or reasonably fit for their purpose and we cannot remedy the fault to your reasonable satisfaction.

How to cancel
If you wish to cancel an order please contact Tipmaster Ltd, sales by calling 020 8539 0611. Please have your Order Acknowledgement email & Invoice to hand and be ready to quote your order number & Invoice number and to specify which goods you want to return. Alternatively you may give us written notice of your cancellation. This can be done by fax [020 8539 9462], or by writing to us at [Sales, Tipmaster Ltd, Rigg Approach, Lea Bridge Road, Leyton, London E10 7QN]. You must include your order number & Invoice number in the written notice, and clearly specify which goods you wish to return.

Where you cancel your order after the goods have been delivered you agree to return the goods to us by following the procedure set out below.

Returning your goods
Goods must be returned to Tipmaster Ltd together with a copy of your Order Acknowledgment email, delivery receipt, Invoice and the payment card with which you paid for the goods.

You agree to return the goods in full, in a resalable condition and securely packaged (properly repacked in their original packaging if they were removed from it). You are responsible for all costs of returning the goods.

Taking reasonable care of the goods
a full refund will only be made, if goods are returned in an undamaged & satisfactory condition.

If the goods are damaged whilst in your care (including damage caused in assembling or disassembling the goods), if you fail to return all parts of the goods or otherwise if your failure to take reasonable care of the goods means that we reasonably believe that resale will not be possible at all, you agree that we may withhold payment of all or part of the refund in respect of the goods as compensation for our loss on these goods.

Refunding your money
we will make all refunds to the card used for payment.
The refund will be the cost of the goods less any charges for failure to take reasonable care of the goods.

Your consumer rights
This Returns Policy does not take away any rights you may have under consumer law. For more information contact your local Citizens Advice Bureau (www.citizensadvice.org.uk).